0426 858 002

Shop 8a 700 Gympie Rd, Lawnton QLD 4501

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Terms and Conditions

Bookings and Payments for Lessons
• Payment for each lesson must be received by the day before the lesson. Payment confirms the booking.
• One-off casual lessons may be booked in advance (subject to the availability of the teacher).
• Recurring weekly lessons with a confirmed timeslot may be booked in advance (subject to the availability of the teacher).
• At the conclusion of a recurring booking, students may book their next lesson or block of lessons.
• If a student would like to change their lesson time, A+ will happily organise a new lesson day and/or time (subject to the availability of the teacher).
• A+ requires notice (by texting 0426 858 002) for any lesson absences or rescheduling by:
9am (for weekdays)
7pm Friday (for Saturdays).
• If a student is absent due to illness or other commitments, and provides adequate notice for their cancellation (as per the above point), students may choose to either skip their scheduled lesson (payment will remain in credit for the next lesson) or be granted a makeup lesson.
• If a student becomes unwell or has extenuating circumstances on the day of the lesson, please contact A+ as soon as possible on 0426 858 002.
• If a student fails to provide adequate notice for cancellation, or fails to show up for a scheduled lesson, payment for their lesson will be forfeited, except for in extenuating circumstances.
• If a student misses two lessons without giving notice they may lose their timeslot.
• Makeup lessons may be scheduled at any time convenient to both the teacher and the student within 1 month of the original scheduled lesson.
• If a teacher is absent due to illness or professional commitments, students may choose to either simply postpone their scheduled lesson or be granted a makeup lesson. A+ will notify customers of a teacher absence as soon as possible by phone.
• If a teacher fails to provide adequate notice for an absence, or fails to show up for a scheduled lesson, or is more than 5 minutes late for a scheduled lesson without notice or explanation, their next scheduled lesson will be free of charge, except for in extenuating circumstances.