Terms and Conditions

Bookings and Payments for Music Lessons
• One-off casual lessons may be booked in advance (subject to the availability of the teacher) and must be purchased at the time of booking.
• Recurring weekly lessons with a confirmed timeslot may be booked in advance (subject to the availability of the teacher) and must be purchased at the time of booking.
• At the conclusion of a booking (whether weekly or block bookings), students must book and purchase their next lesson or block of lessons.
• All bookings once paid for may only be rescheduled or cancelled, not refunded.
• If students would like to change their lesson time, A+ Music Academy will happily organize a new lesson day and/or time for the duration of students’ paid booking.
• A+ Music Academy requires notice for any lesson absences or rescheduling by:
Monday - Friday: 10:00am the day of a scheduled lesson.
Saturday: 8:00pm the Friday prior to a scheduled lesson.
• If a student is absent due to illness or other commitments, and provides adequate notice for their cancellation, students may choose to either simply postpone their scheduled lesson or be granted a makeup lesson.
• Except for extenuating circumstances, reschedules or cancellations require notification in advance. A+ Music Academy can be notified by any one (or more) of the following means: In Person, by phone (including voicemail messages), by text message, or by email.
• If students fail to provide adequate notice for your cancellation, or fail to show up for a scheduled lesson, their lesson will be forfeited, except for in extenuating circumstances.
• If students miss two lessons without giving notice they may lose their timeslot.
• Makeup lessons may be scheduled at any time convenient to both the teacher and the student within 1 month of the original scheduled lesson. • If a teacher is absent due to illness or professional commitments and we are unable to find a replacement teacher for your normal lesson time, students may choose to either simply postpone their scheduled lesson or be granted a makeup lesson.
• A+ Music Academy will notify customers as soon as possible by any one (or more) of the following means, depending of the preferred method of contact: Phone (including voicemail messages), text message or email.
• Makeup lessons may be scheduled at any time convenient to both the teacher and the student within 1 month of the original scheduled lesson.
• If a teacher fails to provide adequate notice for an absence, or fails to show up for a scheduled lesson, or is more than 5 minutes late for a scheduled lesson without notice or explanation, their next scheduled lesson will be free of charge, except for in extenuating circumstances.
• If a teacher misses two lessons without giving notice they may forfeit their scheduled day.